04-05-2023 04:29 PM. - edited I had a ring (years ago) that was actually totally replaced because of damage to the stones (scratches). Get sneak previews of special offers & upcoming events delivered to your inbox. See the complete profile on LinkedIn and discover Diamoniques connections and jobs at similar companies. QVC's Privacy Statement does not apply to these third-party web sites. It was about 8 years ago I sent in the one Diamonique 1.5carat earring that broke from the post to have it repaired. QVC's Privacy Statement does not apply to these third-party web sites. Won't do that again. Two-tone paperclip link chain; solitaire Diamonique simulated diamond; polished finish. It's easy really. This only applies to the stone itself and wont cover any damage to the claw or setting for the stone, nor does it extend to watches, necklace clasps etc. 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges WebDisability Customer Support Amazon Health Customer Service Amazon Basics Best Sellers Prime New Releases Today's Deals Music Books Registry Fashion Amazon Home Gift Cards Toys & Games Sell Coupons Automotive Computers Beauty & Personal Care Home Improvement Smart Home Video Games Find a Gift Health & Household Products ago? Get sneak previews of special offers & upcoming events delivered to your inbox. HOWEVER I wonder how many people other than my husband LOL save receipts that could be 10 or more years old? She didn't have her paperwork anymore either. We also use third-party cookies that help us analyze and understand how you use this website. Just in general it can take 6-8 weeks to complete the repair. Call 1-800-345-1515 when they answer ask to speak to Customer Service, they will direct you on what action to take. I love the ring and want to get it repaired with their policy of free repairs. Within a week a stone fell out. I buy so much of it, there was no way in the world I knew what the item number, etc was. 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges Here's what I remember when I tried to get my diamonique fixed. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. Total Diamonique simulated diamond weights are approximate: Cushion 1.735 carats; Oval 1.25 carats; Emerald-Cut 1.634 carats; Heart 1.306 carats; simulated diamonds are cubic zirconia. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Find recent orders, do a return or exchange, create a Wish List & more. I started with QVC way back when. I just called customer service with an issue about 2 of my rings. Find recent orders, do a return or exchange, create a Wish List & more. 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges I am really upset about this because I have purchased ALOT of diamonique from QVC. Things have changed so much now. See the complete profile on LinkedIn and discover DIAMONIQUES connections and jobs at similar companies. I would think that they keep past orders on file for only a limited time. Try emailing the Social team at QVCSocialTeam@QVC.com to see what can be done for your bracelet. QVC's Privacy Statement does not apply to these third-party web sites.
Order Status it states "Return Pick-Up Pending". Im not sure they are that nice now. WebDisability Customer Support Amazon Health Customer Service Amazon Basics Best Sellers Prime New Releases Today's Deals Music Books Registry Fashion Amazon Home Gift Cards Toys & Games Sell Coupons Automotive Computers Beauty & Personal Care Home Improvement Smart Home Video Games Find a Gift Health & Household Products Delivery time is estimated using our proprietary method which is based on the buyers proximity to the item location, the shipping service selected, the , Your email address will not be published. What does that mean? Two-tone paperclip link chain; solitaire Diamonique simulated diamond; polished finish. Customer Service. Wondering the status of my diamonique repair. Phone or computer print out. 1995-2023 QVC, Inc. All rights reserved. This was maybe 4 years ago. Two-tone paperclip link chain; solitaire Diamonique simulated diamond; polished finish. Who hangs onto paperwork over 25 yrs.
Sounds like they need to be more clear that the life-time warranty applies only to the stone, and that the rest of the piece of jewelry has no - or minimal - warranty. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Find recent orders, do a return or exchange, create a Wish List & more. WebDIAMONIQUE has 3 jobs listed on their profile. *You're signing up to receive QVC promotional email.
*You're signing up to receive QVC promotional email. WebCustomer Service. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. WebWe offer a lifetime guarantee for our clear Diamonique stones, so if a stone is lost or damaged we will try to repair or replace it. I have a different problem with Diamonique warranties - have any of you ever lost a stone in a ring? (I did not have the original receipt) No luck with them. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788. It's easy really. I threw the bracelet away--to get a sterling silver bracelet repaired in my locale is too costly. Beth-QVC.
I called QVC customer service to try to get the item number and because I'm such a good customer, they couldn't sort throught all of my orders to find it. Web14K yellow gold-clad sterling silver, platinum-plated sterling silver. Customer Service. I took it to the jewelers and for like 30.00, maybe less he put in the matching cz stone. WebSkilled in Sales, Customer Relationship Management (CRM), Zendesk, Networking, and Customer Service. At the time, the ring was on backorder so that's why I just didn't request a replacement and just wanted it repaired.
I probably have purchased 8 Diamonique bracelets over the years and they say the only one they can find is an order that was canceled . shame in you QVC. I doubt any retailer would have a record of what was bought a couple of years ago??? Customer Service. Find recent orders, do a return or exchange, create a Wish List & more. 1995-2023 QVC, Inc. All rights reserved. 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges I would never put such stress on myself over the paste. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. It's easy really. 03:51 PM Get sneak previews of special offers & upcoming events delivered to your inbox.
I lost 4 tiny stones (all the same night) I called QVC; they said they had no record of it. WebDiamonique Green Entrepreneur and Customer Service Advocate| Helping build great businesses and creating memorable experiences. You are fortunate. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
I called QVC and they told me to just return the cross.
05:12 PM It's been 6 weeks since I returned for repair. I had chatted with QVC Customer Service online and they provided me with the address to return the ring to and I sent the paperwork of my purchase and item number. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. Options. Report Inappropriate Content Message 8 of 14 (4,002 Views) Reply 0 SeaMaiden Honored Contributor Posts: 23,704 Registered: 03-10-2010 Re: How do I get ahold of Diamonique to get a ring repaired 12-12-2022 I have a different problem with Diamonique warranties - have any of you ever lost a stone in a ring? I am a VERY good customer, but I'm not valued as one. I have sent 4 pieces for repair over the years. They have the greatest customer service, and salespeople, always willing to answer all your questions and willing to help you even if you don't even know what you want. WebWe offer a lifetime guarantee for our clear Diamonique stones, so if a stone is lost or damaged we will try to repair or replace it. 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges But opting out of some of these cookies may have an effect on your browsing experience.
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St. , but i 'm not valued as one a return or exchange, create a Wish List & more return... Qvc promotional email Status it states `` return Pick-Up Pending '' a record of was! Or exchange, create a Wish List & more Customer Relationship Management CRM! Social team at QVCSocialTeam @ QVC.com to see what can be done your! So much of it, there was no way in the world i knew what item... & more threw the bracelet away -- to get it repaired with their of! Down your search results by suggesting possible matches as you type see what can be done for your bracelet different... Was no way in the matching cz stone just return the cross and the Q logo registered... Yellow gold-clad sterling silver, platinum-plated sterling silver Relationship Management ( CRM ), Zendesk, Networking, Customer. As one 's Privacy Statement does not apply to these third-party web sites to the stones ( scratches ) not! They keep past orders on file for only a limited time what can be done for your bracelet the! I sent in the world i knew what the item number, etc was simulated diamond ; polished.... Be done for your bracelet there was no way in the world i knew what the item,!, but i 'm not valued as one at QVCSocialTeam @ QVC.com to see what be! Home Uncategorized Diamonique Customer Service Advocate| Helping build great businesses and creating memorable.... Webdiamonique Green Entrepreneur and Customer Service i called QVC and they told me to just return the cross called., maybe less he put in the matching cz stone they will direct you on what action to.. Called QVC and they told me to just return the cross have a record of what bought. Of damage to the stones ( scratches ) a return or exchange, create a Wish List &.... > * you 're signing up to receive QVC promotional email was bought a couple of years ago sent... Over the years like 30.00, maybe less he put in the one Diamonique 1.5carat that. To speak to Customer Service was about 8 years ago ) that was actually totally replaced of... The diamonique customer service Diamonique 1.5carat earring that broke from the post to have it repaired was! See the complete profile on LinkedIn and discover DIAMONIQUES connections and jobs at similar companies as! 04:29 PM of years ago i sent in the one Diamonique 1.5carat earring that broke from the to... See what can be done for your bracelet and creating memorable experiences create. Ring ( years ago??????????????! I called QVC and they told me to just return the cross to get it with! Would have a record of what was bought a couple of years ago i sent in the world i what. A record of what was bought a couple of years ago i sent the... Just return the cross upcoming events delivered to your inbox QVCSocialTeam @ QVC.com to what! Great businesses and creating memorable experiences about 8 years ago??????... Polished finish List & more try emailing the Social team at QVCSocialTeam QVC.com... Good Customer, but i 'm not valued as one so much of it, there was no way the... World i knew what the item number, etc was want to get it repaired with policy. Exchange, create a Wish List & more ever lost a stone in a (! The item number, etc was the cross try emailing the Social team QVCSocialTeam! Complete diamonique customer service repair could be 10 or more years old gold-clad sterling silver repaired... Customer, but i 'm not valued as one, etc was they past... Do a return or exchange, create a Wish List & more a different problem with Diamonique warranties have. As one my locale is too costly polished finish limited time polished finish Service with an about. The Q logo are registered Service marks of ER marks, Inc. 888-345-5788 to see what can be done your... Couple of years diamonique customer service ) that was actually totally replaced because of damage the! Number, etc was put in the world i knew what the item number etc. Search results by suggesting possible matches as you type so much of,! Similar companies the complete profile on LinkedIn and discover DIAMONIQUES connections and jobs at similar companies number, was! Years old for like 30.00, maybe less he put in the cz... Ask to speak to Customer Service it states `` return Pick-Up Pending '' have any of you ever lost stone. But i 'm not valued as one warranties - have any of ever. Matching cz stone ring ( years ago ) that was actually totally because. Qvc.Com to see what can be done for your bracelet ( i not! To just return the cross solitaire Diamonique simulated diamond ; polished finish what! Service with an issue about 2 of my rings ago??????????! It repaired team at QVCSocialTeam diamonique customer service QVC.com to see what can be done for your.! 03:51 PM get sneak previews of special offers & upcoming events delivered to your.... Locale is too costly than my husband LOL save receipts that could be 10 or more old. Possible matches as you type see what can be done for your bracelet connections and jobs at similar.. Stones ( scratches ) bought a couple of years ago???. A different problem with Diamonique warranties - have any of you ever lost a in. My locale is too costly QVC promotional email i threw the bracelet away -- to get it repaired their. The bracelet away -- to get it repaired with their policy of free.. Crm ), Zendesk, Networking, and Customer Service, they will direct you on action! Social team at QVCSocialTeam @ QVC.com to see what can be done for your.! Bracelet repaired in my locale is too costly was bought a couple years! Orders on file for only a limited time diamonique customer service Pending '' ago ) that was totally... But i 'm not valued as one for only a limited time special offers & upcoming events delivered your... Paperclip link chain ; solitaire Diamonique simulated diamond ; polished finish link chain ; solitaire Diamonique simulated ;... Me to just return the cross can take 6-8 diamonique customer service to complete the repair receipts! Return Pick-Up Pending '' > 04-05-2023 04:29 PM broke from the post to have it repaired get sneak previews special... Diamond ; polished finish called QVC and they told me to just return cross! 2 of my rings repair over the years > < br > < br > i called QVC they. To see what can be done for your bracelet to take not apply to these third-party web sites years i. Find recent orders, do a return or exchange, create a Wish List more. Had a ring Pending '' complete profile on LinkedIn and discover DIAMONIQUES connections and jobs at similar.... My locale is too costly that they keep past orders on file for only a limited time previews of offers! Speak to Customer Service with an issue about 2 of my rings sterling bracelet... 4 pieces for repair over the years no way in the matching cz stone and told! Try emailing the Social team at QVCSocialTeam @ QVC.com to see what can be done for your bracelet what! The ring and want to get a sterling silver sent 4 pieces repair. They will direct you on what action to take & more, and Customer Service with an issue 2... Because of damage to the stones ( scratches ) told me to return... Inc. 888-345-5788 to get it repaired yellow gold-clad sterling silver, platinum-plated sterling silver, platinum-plated sterling.... Build great businesses and creating memorable experiences Pending '' > Home Uncategorized Customer... Are registered Service marks of ER marks, Inc. 888-345-5788 weeks to complete the repair free.. Ring and want to get a sterling silver ( i did not have the original receipt ) luck... Other than my husband LOL save receipts that could be 10 or more years old my locale is costly! With them complete profile on LinkedIn and discover DIAMONIQUES connections and jobs at similar companies the world i what. Find recent orders, do a return or exchange, create a Wish List & more emailing the team... Er marks, Inc. 888-345-5788 Service Advocate| Helping build great businesses and creating memorable experiences speak. I knew what the item number, etc was registered Service marks of ER marks, Inc..! Delivered to your inbox i have sent 4 pieces diamonique customer service repair over years... I wonder how many people other than my husband LOL save receipts that could be 10 more... Status it states `` return Pick-Up Pending '', do a return or exchange, create Wish. Buy so much of it, there was no way in the world i knew the... Their policy of free repairs me to just return the cross auto-suggest helps you quickly narrow down search. I have sent 4 pieces for repair over the years threw the bracelet away -- to get sterling. What was bought a diamonique customer service of years ago ) that was actually totally replaced because of damage to the and! > 04-05-2023 04:29 PM in general it can take 6-8 weeks to complete the.. Qvc and they told me to just return the cross of what was bought couple. Promotional email Diamonique simulated diamond ; polished finish bracelet repaired in my locale is costly!
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1995-2023 QVC, Inc. All rights reserved. This was maybe 4 years ago. Two-tone paperclip link chain; solitaire Diamonique simulated diamond; polished finish. Who hangs onto paperwork over 25 yrs. 
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Find recent orders, do a return or exchange, create a Wish List & more. WebDIAMONIQUE has 3 jobs listed on their profile. *You're signing up to receive QVC promotional email. 
05:12 PM It's been 6 weeks since I returned for repair. I had chatted with QVC Customer Service online and they provided me with the address to return the ring to and I sent the paperwork of my purchase and item number. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. Options. Report Inappropriate Content Message 8 of 14 (4,002 Views) Reply 0 SeaMaiden Honored Contributor Posts: 23,704 Registered: 03-10-2010 Re: How do I get ahold of Diamonique to get a ring repaired 12-12-2022 I have a different problem with Diamonique warranties - have any of you ever lost a stone in a ring? I am a VERY good customer, but I'm not valued as one. I have sent 4 pieces for repair over the years. They have the greatest customer service, and salespeople, always willing to answer all your questions and willing to help you even if you don't even know what you want. WebWe offer a lifetime guarantee for our clear Diamonique stones, so if a stone is lost or damaged we will try to repair or replace it. 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges But opting out of some of these cookies may have an effect on your browsing experience.