Register for paperless billing, pay your Council Tax bill, tell us you're moving home, let us know about a change in your circumstances, find out if you're eligible for a discount or reduction, appeals, refunds and Council Tax bands. Council tax is payable on properties that are empty, including second homes. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. Dont include personal or financial information like your National Insurance number or credit card details. Send us a message; Other ways to contact us . The council has a range of support for residents who may struggle to access online services, including options for family or carers to complete the form on their behalf. You said, we did Thank you to everyone. Posted on February 20, 2023 by insidecroydon. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. The deadline for all payments to be made is August 31. Payments of this emergency energy rebate were due to be made through households Council Tax accounts from April. If you are exempt from paying full Council Tax due to your property or status or because you get full benefit, then you can still get the rebate. Are unable to get over those pesky Rachmanistic behaviours All Londoners will face an increase in council tax from March, End of twitter post by Jason Perry - Mayor of Croydon. News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. Hide, Send feedback directly to the content team using our website feedback form. You should never give out your bank details by phone or by text. Elsewhere, Thurrock and Slough councils, have also had requests approved to raise council tax by 10%. Croydon Council sought permission to impose the rise without a referendum after declaring itself bankrupt for the second time in three years in November. Statement from Mayor Perry on council tax, Council invites young people to build a Minecraft Croydon, Croydon celebrates National Apprenticeship Week 2023, Croydon launches community engagement sessions on Healthy Neighbourhood schemes in February and March, Croydons young people have more time to share health views. Return to a calculation/claim you have saved. If the cost of living crisis means you are struggling to make essential payments, you can also contact the money advice team at South West London Law Centres for free impartial advice by emailing debt@swllc.org, calling 020 8667 9252. You misappropriated the funds for something else by accident One-on-one help in signing up is available at borough libraries, in Access Croydon or by calling the contact centre on 020 8726 6000. If your account is in credit as a result of overpaying your Council Tax in the previous year, you can apply for a refund. Show Each eligible Croydon household in council tax Bands A to D will receive a one-off payment of 150 regardless of the number of people living there. If youre paying bills via direct debit youre not that poor. A simple majority will be needed for the council budget with the proposed increase to pass on the first presentation. 2023 BBC. Find out about Council Tax, how much it is, and how the money is spent. There will be no change to opening hours at the councils corporate reception, nor at the New Addington and Jeanette Wallace House satellite offices. News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. As a result, the main group of people who have been paid so far are those who already pay their Council Tax by Direct Debit because local authorities already have their bank details, so should be able to transfer the money directly into their account. Croydon Council | 11,570 followers on LinkedIn. Births, deaths, marriages and citizenship, support for energy bills and the cost of living. Call us. I am living 4 bedroom house in wagon,Croydon i am band E so am i entitle for energy money. This allows us to free up scarce resources to be focused on other key services that meet our residents needs. Croydon's finances have been mismanaged by both main parties over a number of years, and it's not fair to ask residents to pay for a mess that is not of their making during a cost-of-living crisis. Croydons Green Party also indicated they wouldnt support the increase on social media by retweeting a link to a petition objecting to the 15% rise. Thurrock and Slough councils have also declared bankruptcy, and Thurrock council has asked the government for a 636m bailout alongside the tax hike. This includes those who receive Council Tax support., Hi Dear Sir or madam. If you are eligible for the rebate, you do not need to wait for the council to contact you before registering with grantapproval.uk. Do not close this page if you would like to continue. Government approves council tax rises of 15% at Croydon and 10% at Thurrock and Slough - in spite of, and because of, their financial mismanagement. Croydon Council Bernard Weatherill House 8 Mint Walk Croydon, CR0 1EA. I just received an e-mail from these incompetent fools otherwise known as Croydon Council below. Its impossible to contact the council tax mob as well Send your story ideas to hellobbclondon@bbc.co.uk, Bankrupt council asks government for 636m loan. However, on the second presentation, opposition parties would need a two-thirds majority to make amendments. Croydon's opposition aims to block 15% council tax rise | Local Government Chronicle (LGC) EMAP Publishing Limited Company number 7880758 (England & Wales) Registered address: 10th Floor, Southern House, Wellesley Grove, Croydon, CR0 1XG We use cookies to personalize and improve your experience on our site. 0.1 England and Wales. ", He said the increase in tax would amount to "around an extra 4.50 a week, or 63p a day, for the average property. Further details will be. For queries about your Council Tax or business rates bills contact your local council. How to do a rebate of any kind by a method that will not cost too much administratively? So there cant be a shortage of money. 5. The majority of payments have now been completed a small number of account holders will be contacted directly for further verification checks. Enter your email address to subscribe to this blog and receive notifications of new posts by email. Mr McArdle forgot to issue you the Advice and move his fingers via the correct orifice Revised, or reduced? The council says it has been processing rebates for residents who pay by direct debit since the beginning of April, paying out over 7.3million. Try contact-the-council@croydon.gov.uk email address. Have a useless executive team Using the online form, residents can select one of the following payment methods: Switching ongoing payments to direct debit remains an option for all account holders and is the easiest way to pay council tax moving forward. Your message wasnt delivered. You must have missed the bit in the report that you have commented on that says: Most households in Council Tax bands A to D qualify for a rebate of 150, if they are occupied as a sole or main residence as at April 1 this year. What's the least amount of exercise we can get away with? CR12345678). Last week Jason Perry, executive mayor of Croydon (Con) said: I know this is going to be difficult for people in Croydon, particularly when they face other pressures but without the proposed increase, the council would need to make a further 20m of additional cuts this year, putting vital services to vulnerable residents at risk.. We consider those on the lowest income to be residents who get Council Tax Support (a benefit based on the level of household income). Some banks and building societiesmay not accept Direct Debit instructions. Follow BBC London on Facebook, Twitter and Instagram. but alas it refused to accept my password when setting it up EVEN though I followed the instructions on what the password should contain. Does the council ever conduct verification checks when receiving the monthly Council Tax payments from these accounts each month? The council has a range of support for residents who may struggle to access online services, including options for family or carers to complete the form on their behalf. When applying there was no facility to leave the bank details and Croydon Council Tax people dont have them as we dont pay Council Tax due to our circumstances. NEW Help improve this site by The challenge to be trusted to do the big, bold, brave things, 14 February 2023 C. roydon residents have launched a petition against the borough's plans to raise council tax by a record 15 per cent from August. She said: I will be voting against the 15% rise in council tax. For example, Croydon Council has been given permission to hike council tax bills by 15%. We hope that the Green and Lib Dem councillor will join us as if they do we will have enough votes to defeat the mayors excessive council tax hike.. London Borough of Culture 2023. To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Police drugs raid closes High Street and roads in town centre, Croydon slow to act over 150 Council Tax energy rebates, This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the government, Details of how this works can be read by clicking here, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, Grey man's appointment places Gray with Croydon clique, 'You never mentioned 15% tax hike when seeking election'. Croydon Council Tax team Posted on January 12, 2023 by insidecroydon. Your progress has been saved. In November 2022, Croydon council admitted it couldn't balance its budget for 2023/24 and was forced to issue a Section 114 notice. 7. Check your bank statement: has the council paid you your 150 Council Tax rebate yet? Send us a message and we'll get back to you as soon as we can. Even those residents who try to use the councils cost-cutting online services and its clunky and regularly tangled website are being thwarted this week. The messages may come from both the council and their form provider GrantApproval. You can also choose to wait until September to receive the rebate in this way. Show Under current rules, town halls can only . Service temporarily unavailable. Croydon residents who do not use direct debit to pay their council tax are being invited to complete an online formto receive their rebate payment. Croydon London Borough Council is the local authority for the London Borough of Croydon in Greater London, England. The first is a calculator which can give you an idea of what you may be entitled to. It has been identified that the bank account paying the council tax is being used on more than one council tax account, and only one of these properties can be your main residence. Have you received your emergency energy Council Tax refund yet? Check if you're eligible for a discount or reduction on your Council Tax bill for example, if you're a full-time student or a sole occupier. We are committed to making our website accessible to all visitors. Err no I do not unless you crooks are removing money from my account to pay someone elses council tax & I know of this happening to someone in Croydon Borough previously though. If you are emailing us with your change of date then include your name, account number and preferred date. Council tax is due to rise for all Londoners as of 1 April when the Mayor of London will add 38.55 on yearly council tax bills. I live on disability benefits and pay higher tariffs for energy and I am yet to receive a penny of any payouts from the government. The government need to step in, end the unfair funding of outer London and review Croydon's debt so that we can work with them to create a financially sustainable future.. find out if you're entitled to Income Support, Pension Credit or Tax Credits. Find out about your responsibilities relating to council tax as a landlord. London's precept to add nearly 40 to average bills, as Mayor Perry asks government permission for increase of at least 10% for Croydon's Council Tax, reports WALTER CRONXITE, political editor After 12 years of Tory austerity, the . We are committed to making our website accessible to all visitors. read the terms and conditions, and tick the agreement box; activate the account by clicking on the link contained in the email that will have been sent to them. But as Inside Croydon has reported, there are still many . Councillor Mark Watson, cabinet member for communities, safety and justice. Have a Cash flow crisis Russian minister laughed at for Ukraine war claims. Are IT illiterate If you currently pay your council tax by Direct Debit, you do not need to tell us each year. VOA Rent Officers For queries regarding Fair Rents, Local Housing Allowance rates and to contact a. The council states that, "Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified.". Setting up a Direct Debit is simple and easy and is the most efficient way for us to collect your instalments. Inside Croydon is aware of several residents who paid the 71.02 for fortnightly green garden waste collections, but who have gone months without their leaves and clippings being taken away. In less than a month, Croydon Council was issuing their dissatisfied customer with a legal notice for non-payment of Council Tax. In view of the nature of the services it supports, the housing repairs phone service will remain; the contact number is 020 8726 6101. Because nobody cares. Well send you a link to a feedback form. Let us know if your circumstances change, including yourincome, where you live, who is living in your home and if someone has passed away. Media resources & contact; Croydon Observatory; Home-Newsroom 2022-01-08T12 . Gove's funding increases have come too late to save Croydon. Weve phoned them up and they keep saying that there should have been a facility to give the bank details on the application form, there wasnt. In making this change to reflect reduced contact, weve been able to align our opening hours in Access Croydon and the call centre, making sure we have a more easily understood service for residents., By clicking subscribe, you confirm that you have read and agree to our privacy statement, Copyright 2022 | Your Croydon | All Rights Reserved, More children in Croydon offered a place at their preferred secondary school, Free programme offers parents tips to boost their childs health, Extra help for residents through new council tax support scheme, Council announces plans for new fitness gym at Monks Hill Sports Centre, Transformation of planning service to boost regeneration of Croydon, Penn report Croydon Mayor pledges to hold those responsible for the councils financial collapse to account, Council statement on publication of Penn report, Redesign of Minster Green to revive historic building as focal point of Old Town, Help for families to buy food, milk and vitamins, New Healthy School Streets to launch in March, One week left to have your say on Croydons Waste Collections and Street Cleansing service, Vote for people and places to be showcased in Croydons new Music Heritage Trail, Croydon sets out budget to protect local services, Apply now to hold Coronation Big Lunch parties, Free and fun activities this February half-term. If you wish to simply change the date of your Direct Debit, contact us. This appears to contradict Croydon Council's claim, "The majority of payments have now been completed.". Thank. Residents will need their property reference number located on the top right of their council tax bill, contact details, National Insurance number, bank account number and sort code. 6. Get in touch with us online, by phone or in person. 2. NEW Help improve this site by Of course it does not. Births, deaths, marriages and citizenship, extend your payments over 12 months instead of the usual 10, be automatically entered into the Direct Debit prize draw to win your council tax being paid for ayear. It estimated it would need to reduce spending by 130m in the next financial year to balance the budget, a legal requirement for local authorities. Again, the council offers no alternative, off-line method of claiming the government cash, which the council is obliged to distribute (rather than hang on to and hopes no one notices). Conservative mayor Jason Perry blamed the hike on "financial failures of the previous administration". The scheme was introduced very quickly, leaving councils little time to prepare. In the event of an emergency, the 020 8604 7124 hotline remains available. It will take only 2 minutes to fill in. And according to the governments website, if you dont use direct debit, your local council will contact you from April to arrange a method for paying the rebate. Prime Minister Rishi Sunak's Government must now respond to the petition raised by Inside Croydon that opposes the imposition of a 15per cent Council Tax increase without first holding a cross-borough referendum on the matter. If you did not receive an energy rebate payment, our discretionary payment will be made directly to your Council Tax account. Births, deaths, marriages and citizenship, comment or object to a planning application. We are committed to making our website accessible to all visitors. Read about our approach to external linking. Here's how to complete your Croydon Council Tax change of address: 1) Head over to SlothMove's home setup service. Croydon is divided into 28 wards, electing 70 councillors. On the Grant Approval notice saying that it has been awarded it states 150 Energy Rebate Council Account Credit. Croydons Street Champions cleared 8627 bags of litter in 2022 thank you to our volunteers! The council will never call residents to ask for bank details for the rebate. It is a London borough council, one of 32 in the United Kingdom capital of London. How frustrating. Residents who already pay their council tax by direct debit and have not received payment are encouraged to also get in touch via the online form. The council can take action to. A. bankrupt London borough failed to sign off its budget on Wednesday night after a mass demonstration against plans to hike council tax by a record 15 per cent. The propaganda bunker at Fishers Folly broke off from its important work of reporting on Mayor Jason Perrys grand tour of Croydon on Monday to issue its latest missive, effectively an admission that the council has failed to work out a way to distribute the 150 energy rebates provided by the Tory government. Are Marie Antionette and forgot to pay the baker The payments should have been made to eligible householders from April, if they pay their Council Tax by direct debit. You can get information on their. You will need your council tax account reference number for the bill you want to pay, if you know it. If the council does not have any contact information for you such as an email or mobile number, they will have to write you a letter. If you would like this information in a different format, contact CTSconsultation@croydon.gov.uk. "In line with their requests, Thurrock and Slough will be able to raise council tax by an additional 5% above referendum principles applied to other councils, and Croydon will be able to raise an additional 10%.". NEW Help improve this site by We also use cookies set by other sites to help us deliver content from their services. 1. Council tax is due to rise for all Londoners as of 1 April when the Mayor of London will add 38.55 on yearly council tax bills, It means the typical household will pay just over 434 to. Pay your Council Tax - GOV.UK Home Housing and local services Council Tax Pay your Council Tax We've matched the postcode to London Borough of Croydon . Council Tax team, Croydon Council Ah that is unless you 150 will also be paid to residents living in emergency accommodation whose heating charges are included in their rent and were ineligible for a payment from the core scheme because they werent liable to pay council tax these payments will be made by the end of November 2022 and will be credited to the residents rent accounts. You have accepted additional cookies. Following Monday's council tax announcement Mr Perry said: "Given the scale of financial collapse Croydon has experienced, getting back on track will require incredibly difficult decisions. You can choose whether you want to have the rebate paid into your bank account, receive a Post Office voucher to exchange for cash, or use the rebate to reduce your council tax bill. The councils online form should take around 10 minutes to complete. Croydon has approved plans for a new, boosted council tax support scheme which will provide extra help to residents in need. Sometimes we may call or text you. In February, the government announced that households in England in Council Tax Bands A to D would get a 150 lump sum to help with the rising cost of energy bills. From: Valuation. The council will never callresidents to ask for bank details for the rebate, these should only be provided via the online form on the councils website. The local government finance settlement for 2023-24 was published last week, and it confirmed that Croydon had been successful in its request to raise council tax above the 5% referendum limit. Hide, Send feedback directly to the content team using our website feedback form.