Windows might not be able to fix all apps, so some apps will still be blurry on high-resolution displays. But then when troubleshooting Teams an hour later, Teams was fine. Exactly the same problem. We have a 4K event camera with 1000Gbit internet connection. by The same issue! And the TEAMS video quality is around 480p. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. I'm a huge fan of Microsoft. I just need videos recorded from my screen, I want to use them as E-Learning videos, but I think Stream or Video is not the right place for this? on Youll see zoom is using more bandwidth and streaming HD video. My company are all software developers with high end computers and gigabit internet connections yet we can't screen share a lot of the stuff we're doing in Teams due to the compression killing contrast between text elements and the low framerate making it difficult to follow. Do Microsoft support monitor this community/forum? Have the same problem whether using teams desktop app or web client. I would recommend 2 things that are not technical related if you have solid hardware on your endpoints already. Do they experience the same issue? I would recommend voting up and getting as many to do so to get it in front of the product team. When I looked into it my user, probably me in testing and got side tracked, was set to a lower bandwidth policy. Any update or fixes with this? I did include myself in the user voice for Teams. this quality is not acceptable. Mar 05 2022 September 26, 2020. RoughJoe Thank you Chris. I haven't noticed an update regarding this since the previous message (MC207439) so as far as I know it's still reduced. We have been holding off on switching from Skype for Business to Teams for our videoconferencing and telehealth due to the poor video quality. You have to consider other factors too like packet loss and jitter. @CW1981 Sorry you are having problems. 12:16 AM on You should reach out to your Office 365 administrator. Mine is. Stevee100 For more info about how to do this, see Make older programs compatible with this version of Windows. Windows 10 (version 1803 or later) can try to fix this automatically, so apps dont appear blurry. Aargh. You can dig into the calls from here and see what it says about the quality, This is not any official Microsoft support forum, no! - edited - edited The best time to increase video quality for telehealth would have been earlier in the pandemic. This is an incredibly detailed assessment of your path to O365 and back from a maximum of 6 laptops (that you can put anywhere in your network). Once you have a few people on and their videos are tiny you cant notice anymore. Can Microsoft enable a higher quality video mode to make Teams competitive with less convenient streaming software? Click on the same ellipsis icon (three horizontal dots) as mentioned before. Either dshow has a bug or the teams client. May need to switch to YouTube. Same issue with quality on PC and Mac still, but no problems with Zoom or Google Meets. Of course I tested a bigger video with high resolution, but there was the same problem. Workaround using in-build screen recording won't work for me, because of the 15minute length limitation.Anyone an idea, how to overcome this? Video was poor and audio was choppy. @jsquaredz- The issue seems far more severe with high quality cameras. You are right that the current limit is 1080p resolution as per Microsoft documentation. If i open Teams in the browser, i have a good quality. on Background effects are currently available for PC and Mac client applications. I am sure there was one previously on Uservoice but this doesn't seem to have been moved over. Amber Waisanen I'll walk you through every step in order to set up properly OBS avoiding the virtual camera. Compared to Zoom the screen sharing experience of Microsoft Teams is simply horrible. DAZachHoiberg I am trying to create how-to videos for my college and when I upload a MP4 video file to Stream, it give me just the 360p playback quality. We also have fiber optic internet. Thats not the case. 0 Sign in to comment Sign in to answer Ive tried enabling/disabling accelerated GPU, clearing cache from Local AppData and restarting the Teams app. @Trond_WibeI also have poor video quality video with my 4k camera. When people are sharing their screens with me, it appears blurry on my new laptop. Which logs are you referring to specifically? That said, when bandwidth is insufficient, Teams prioritizes audio quality over video quality. To turn off background effects, select . so Teams is not trying to get the highest resolution. by Until they upgrade to meet demand or people go back to normal life we won't be able to really get solid video through the service for a bit, Refer : https://techcommunity.microsoft.com/t5/microsoft-teams/poor-videos-during-teams/m-p/1290304. I'm hoping to receive a response from Microsoft with a date for the increase in video quality so I can finish up and move on to other projects. For more info, see Turn Focus assist on or off in Windows 10. May 01 2020 Find out more about the Microsoft MVP Award Program. Find out more about the Microsoft MVP Award Program. Host your video conference in a virtual shared space. Thanks for the feedback. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. Up to 100 participants per meeting. I'm trying to use Teams for internal team video call meetings (located in the same building, different offices, same network & internet connection). Am I alone in finding the video quality for screen sharing borderline unacceptable? Com'on MSF! Zoom = perfect, Teams = not useable. Sharing best practices for building any app with .NET. May 01 2020 This will open a 'Background settings' panel to the right. 2.2meg for 30 seconds, and the fact the bitrate is very low might be the issue as it might have an issue trying to encode something so low from the start? The audio quality remains fine and the shared screen is . I formyself have a 34" 3440x1440 and my colleague a 4k screen. We are awaiting our analysis as I type. 2x2 (web only) If you're using Teams on the web (Edge or Chrome browser), you'll see up to four video streams at a time. We made, and make a lots of meetings. In this video tutorial, youll learn how to avoid the blurry effect using OBS virtual camera in Microsoft Teams, Zoom,Webex, Google Meet, and other tools. Your video show our error! To find out if Windows can fix the problem, close a desktop app that appears blurry on your main display and then open it again. SharePoint is just serving up the file buffered. Jun 30 2020 Virtual backgrounds in Microsoft Teams Create a virtual meeting space that keeps the focus on the conversation, shows your personality, and enhances collaboration. Quickly present a more professional setting. Have the same problem. Persistent Poor Audio/Video Quality when Speaking on MS Teams meeting despite ample bandwidth, Turned off hardware acceleration on PC and Mac - no difference, Reinstalled in PC and Mac - no difference. 4K camera has in teams a very bad quality. Which I can't understand, because that is what it is made for!? I am a MS fan for the most part, but you guys need to fix this Teams video quality issue. It will give you a detailed report of what the issue is. But the Zoom (what use the same camera and internet) working fine. Thank you guys so much for your thoughts, ideas and support. Do you have any details on Bandwidth values for Teams-PSTN Calls. Check your task manager to see what bandwidth teams is using while youre on a call then do the same with zoom. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. @jsquaredzIt's now almost october 2020. Doesnt make any sense to alter it on the client side right? The following table shows how Teams use bandwidth for your reference: Thank you for the link. They can look at the logs and diagnose your issue. @UKITGuyWould like to see if you find solution. If platform scaling is such a huge problem, then stop trying to get everything hosted in the cloud. We usually use the MS TEAMS, but we use sometimes Zoom. https://obsproject.com/forum/threads/obs-virtual-cam-bad-video-quality-in-teams-skype.118800/(i am the one posting the xplit detail in that thread). @jsquaredzHm, so no solution yet. I have tried the cache resolution, that did nothing. The blurry effect when you use the OBS virtual camera is caused by the behavior of Teams, Zoom, and other tools where in case of bad connectivity these tools prioritize the quality of screen sharing instead of the camera. I does puzzle me why on earth Teams would do this on my own end. Removing just the 640x360 resolution fixed the issue. Can I use different backgrounds while on my tablet or mobile device? I got a response from Microsoft Teams Support: Microsoft has reduced their bandwidth and quality settings to 720p or less in some cases with the surge of usage due to corona virus. Go to Teams Settings > General and check the checkbox for disable the gpu hardware acceleration then restart your teams. Observe the focus process. @exportakademiaDo you had a solution for this already? I was able to work around this by saving my recording in a AVI format and when I uploaded that, the system provided the 1080p playback. Here is hoping that MSFT will look at this and improve the video resolution. The only issue now is that it is showing just the 1080p and the 360p with nothing inbetween. I ONLY use it when the invites I receive call for Teams or I avoid it because it is so poor whether I am looking at the other people or my stream to them. Bandwidth is fine, we're only using with 4 users so I'm sure we're not hitting the (6000?) When I pin one of the blurry colleagues his image becomes sharp. The way to test, if your camera isn't fixed focus, is to put your hand about 6 - 10 inches from the camera, wait for it to try to focus, move the hand back another six inches and repeat. I am not sure, but believe the video quality is OK in "the other end" (at the recievers), and that is the most important thing. US? Here is my 10 second video, and it's bitrate is pretty high. anonymous-user Choose from environments such as caf, resort, or lounge and see everyone in the same place with Together mode. just had terrible video quality and choppy audio changed to Google Meet and it was fine. - edited Jan 22 2019 I am a MS fan for the most part, but you guys need to fix this Teams video quality issue. Ah, thanks for the tip. Hi Trond - you might be right, because I don't get real complaints for other participants. Are there any special requirements the video needs to fulfill? Here are some examples of whereyou might experience this: You open an app on a display with a high resolution andthen move the app to another display that has a different resolution. It turns out it was back focusing terribly (focused behind me by at least a foot or two). Chinmaya_Madan I've seen those articles, but don't think they help me any. Jan 22 2019 Has anyone had a similar issue, or knows how to fix this? it is now November 2021 .. still same issue .. how is that! Also, the meeting recording also shows my stream in full quality. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. All of our company issued user devices exceed the hardware requirements, Microsoft_Teams_team but even after hours it is available at Stream with 360p only. Asian and Pacific Islander Heritage Month. I've personally not had video quality problems, but there are currently many reporting video quality issues. If the prompt appears, select Yes, open Settings, and then select Apply. @LorenBxThanks for responding. Unlimited one-to-one meetings for up to 30 hours. on On desktop, your new background is set. - edited Click the link for "Advanced Scaling Settings" Uncheck the box that says "Let windows try to fix apps so they're not blurry". For Teams one of the adjustments involved 'reduced video resolution'. Create a professional background, express yourself, and avoid interruptions so you can keep the focus on the conversation. by I have tried updating Firmware, updating windows, checking driver versions etc - basically everything on these threads. Other app always choose the best quality or provide option. Stevee100 Jan 22 2021 Start a video call and invite anyone to join, even if theyre not on Microsoft Teams. Should I avoid the desktop app?All thoughts / solutions welcome. Some people report that whenever they put the mouse cursor over text or picture, it looks normal - to only return blurry again after moving the mouse away. May 26, 2022, by The blurry effect when you use the OBS virtual camera is caused by the behavior of Teams, Zoom, and other tools where in case of bad connectivity these tools prioritize the quality of screen sharing instead of the camera. Call analytics and Vad for example! There are a lot of posts about this problem reaching back to 2016 and I cant find any solution. InFix scaling for apps, turnon or offLet Windows try to fix apps so theyre not blurry. Sharing best practices for building any app with .NET. They can get you in contact with another custom and collaborate on how they got it setup and any technical configuration changes they needed to make. Microsoft Teams adjust the video quality according to your network speed and connection. Even when they zoom in it's just all blurry. My Surface Pro cam works really well, Standard 720p or 1080 webcams seem to work quite well. Microsoft Stream (Classic) Video playback blurry Video playback blurry Discussion Options WOJE Occasional Contributor Jan 21 2019 07:07 AM Video playback blurry I want to use Stream as an e-Learning platform, I tried a short video for testing (20"), but this video is very blurry . @jsquaredzJust a heads up that besides your own configuration this is most likely due to the "Awareness of Microsoft 365 temporary feature adjustments" due to the extensive increase of cloud services. For reference, the workstation I'm using is a Ryzen 9 3900X with 64GB of RAM and a RTX 2080Ti with fibre gigabit coming in right under the desk and my colleagues' setups are similar. 12:14 AM, Same issue here: Uploaded a recorded screen session, with. Here are two ways you can turn off the notification: Select the Start button, then select Settings > System > Notifications & actions, and then turn off Display Settings. Yeah, they need to spin up some more servers over at the Data Center and open up the video quality valves. It takes three easy steps to change your meeting background. Thank you for your valued time in responding. This is really annoying, especially if it's working in US region and not in Central or West Europe?! Ive actually tried to push the video directly and through OBS and I can tell the quality from the camera is perfect like the zoom video shows. Are there any settings in MS Teams or the Office or Teams Control Center that I may have overlooked? The backgrounds window will appear on the right side of the screen-scroll through all the options Microsoft has provided, apply the virtual background or blurring option you want ( Figure D . While the notification for fixing blurry apps automatically can be useful, sometimes you might not want the notification to appear. I've read a lot about this issue. -- I think MS needs to actually improve their app itself. BTW: I'm running the Teams desktop app in preview mode with version1.5.00.5967 (64-bits). One of our MVPs just posted a blog about this yesterday: I use a Logitech brio 4K camera. Are there certain settings tools that make higher quality videos more likely? Note: 2x2 video on Teams for web (Edge and Chrome) is available as part of the public preview . if i open the camera in AMCAP, and set it to 360P, i has the same look. We have been pushing people to Teams for the collaboration, etc, but they are pushing back to use Zoom. Teams is designed to give the best audio, video, and content sharing experience regardless of your network conditions. For me it is unbelievable that not more Microsoft Teams users are complaining about that. You dock your laptop or tablet to a display that has a different resolution, and then you project in Second screen only mode. Is there some other test/log I should be running/looking at? I'm thinking you might just need to upload higher quality video. SfB network-requirements. August 03, 2021. But it is working fine, so it isn't a driver problem. - edited For anyone still seeing this, it's still an issue. But have I missed something? Ifan app still appears blurry, you can try to use a different high-DPI compatibility setting for that app instead of the Let Windows try to fix apps so theyre not blurry setting. Turn the notification about blurry apps on or off. To upload an image of your own, select Add new and pick a .JPG, .PNG, or .BMP file from your computer. Please MS fix this asap. https://feedbackportal.microsoft.com/feedback/idea/d412260c-a669-ec11-a819-000d3a058885, Delivering new webinar experiences with Microsoft Teams, Whats New in Microsoft Teams | August and September 2022, Make your Microsoft Teams meetings more effective and inclusive. How do I change my Microsoft Teams background? Honestly the 1080P cap on resolution is fine, it's more that the whole thing doesn't seem to want to go over ~4mbps of bandwidth which results in very low framerate and bad video compression. The cost to you is the same whether you use our links or not. In the search box on the taskbar, type advanced scaling settings and select Fix apps that are blurry. I answered my own question. No matter where, except far away, the focus perfect for a moment but would lock in position out of focus. When using the Teams WebApp, the screen sharing is as crisp as can be. Microsoft Teams provide Dashboard to analyze it, you can refer to: https://learn.microsoft.com/en-us/microsoftteams/difference-between-call-analytics-and-call-quality-dashboard. Raise Teams Meeting Quality beyond 1080p (E.g., 4K) for better meeting experience and screen sharing @Ed WoodrickYeah, it's a 34" 3440x1440. @MelbourneMarsdenMy whole team has dual 27" 4k monitors, which are great for showing a lot of the screen and multitasking. If we share at native resolution, nobody can see what we are sharing. Here you can choose to blur meeting background, select from a list of images, or upload your own image. You'll also of course need to ensure you meet the hardware requirements: Hardware requirements for Microsoft Teams - edited Thank you! FIX: BLURRY or PIXELATED Screen in Microsoft Teams Office Tutorials 6.68K subscribers Subscribe 19 Share 7.5K views 6 months ago Teams Social Media JOB OPPORTUNITIES! What are the system requirements for background effects in Teams? Jan 22 2021 Line Meeting with 720p quiality using the same cam on the same device. While you're setting up your video and audio before joining a meeting, select Background filters . Let me explain. @Alex Balcanqualloh it looks like the new upcoming built in camera output on OBS won't have this issue. 06:41 AM If you have Windows 10 (version 1903) installed, the setting to fix blurry apps is turned on by default. June 20, 2017. For Teams one of the adjustments involved 'reduced video resolution'. Same exact experience with teams. On your mobile device selectDoneto approve the background. 09:00 AM. Just need to wait patiently for it to make its way into the release version. Our teams have been using it for weeks now and people are regularly getting blurry and poor audio / video quality. 100% agree .. it is riduculous .. and everyone is spending soo much time "troubleshooting" .. MS Teams is overriding the resolution and the results are horrendous. Jun 29 2020 Thanks, Leon. Then dive into the call details. Background images are currently limited to PC and Mac clients. We do have a couple of Microsoft Gold Partners I can reach out to. Teams also supports background blur on iOS devices. Unlimited chat with coworkers and customers. The notification to fix blurry apps depends on the app and might still appear. The first being what size screen are you sharing from. That's pretty bad. 05:00 PM. [SOLVED]: MS Teams Video quality is terrible, Re: [SOLVED]: MS Teams Video quality is terrible. Do you know if Microsoft support monitor this forum? If apps appear blurry or if a notification about blurry apps appears on your main display, follow these steps: Do one of the following, depending on whetheryou're prompted with "Fix apps that are blurry?". - edited They do swing by now and then but Id suggest creating a ticket instead and sort this out in that case, I have exactly the same experience. During the screen sharing, do other participants are present? https://youtu.be/aW3U16OKTiA View best response Labels: unfortunately our videos need to be edited (confidential info blurred out etc) so we use screen recording software to capture the recordings. Turn the setting for fixing blurry apps on or off manually. Holly Lehman @jsquaredzIn a test late last night with backgrounds if I was the only one in the meeting my onscreen image was lower res and background was super low res but as soon as I connected another user a few seconds later the image for both remote and myself was much sharper, I'd say probably 1080p. New: Microsoft Teams Premium, the better way to meet You connect remotelyto another PC, and the display for the PC youre connecting to has a different resolution than the one youre connecting from. 04:18 AM We gladly put the money back into creating helpful content for our channel. Can anyone offer any advice or pointers as to why were getting such poor video quality - it's very off putting and doesn't make you want to use Teams. Aug 23 2019 Image quality from Brio in the Win 10 camera app is excellent at any resolution and image quality in Zoom is also really good. When the call initiates, Teams says the network or internet, can't remember which, is poor - but I don't see how it can be on those speeds. I would just test with a higher end video and see what happens and go from there. 5 GB of cloud storage per user. Would the video improve if we completed the upgrade switch to Teams? on I've run the Skype for Business Network Assessment tool mentioned in one of your links, and all tests complete successfully - all ports open. 1) get with your Microsoft account team and ask them to put you in touch with other customers that have deployed Teams for the purpose of Telehealth. @Paulo247@jsquaredz and all: There are a couple of Uservoice items listed here for this topic. Give the companies the option to have a MS Teams appliance local on their gigabit network. Find out more about the Microsoft MVP Award Program. Microsoft restricted it for a while to 720p because of platform scaling, but I think we are at the point it needs to happen, especially as cameras like the Brio support it. Please MS fix this asap. Join a Teams meeting and ask your participants to turn on their cameras to display a 2x2 grid of four participant videos at once. Here is a video I put together showing this issue. Did you find a solution? My workstation has plenty of resources on a 500mbps FrontierFiOS connection. Labels: Best Practices Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. The blurry effect when you use the OBS virtual camera is caused by the behavior of Teams, Zoom, and other tools where in case of bad connectivity these tools prioritize the quality of screen sharing instead of the camera. seanpenrose There are days when my only human contact is via teams. If this issue or something similar is happening to you, try the steps in this video to resolve this issue. Mar 10 2022 2. There has been calls for this online for a long time about going beyond 1080p - for example, to 4k. Here are two ways you can turn off the notification: Select the Start button, then select Settings > System > Notifications & actions, and then turn off Display Settings. by Betreff: Increase video quality for screen sharing. You must have Windows 10 (version 1803) installed to use the setting for fixing blurry apps automatically. Is it poor Teams application? We have been pushing people to Teams for the collaboration, etc, but they are pushing back to use Zoom. On a desktop selectBackground filters. Gigabit download and 50mbps upload. May 01 2020 Find out more about the Microsoft MVP Award Program. And just to be sure: my camera quality is, such as yours, also perfect when using Zoom or Windows 10 Camera app. After about 25" it changes to an acceptable quality, not good for an 30" video Where are you based? Choose the account you want to sign in with. February 01, 2023, by Some participant windows are blurry, others are sharp; when pinned the blurry one is sharp Hi all, Eg when on a Teams meeting with more than 1 participant, the camera feeds / windows of some participants are sharp while others are blurry. 05:22 PM The video quality is crystal clear no matter what (dependent on connection speed which is understandable). The preview stays very bad quality, but when a call is made, the other end has "better" video. Choose from a variety of predesigned professional or fun background images readily available in Teams. Compared to Zoom the screen sharing experience of Microsoft Teams is simply horrible. 350mbps broadband and getting 70mbps + over WiFi zoom = perfect, teams = terrible. These laptops will run synthetic transactions with an account you stand up and license for the duration of the engagement. I am using a Logitech c922. Aug 23 2019 06:29 PM. November 29, 2021, by Explore backgrounds Sign up for free Choose a new virtual background for your meeting It takes three easy steps to change your meeting background. If sharing between two 4K monitors (each user has a 4K monitor) with high band width (very common these days), why does Teams lower the resolution to 1920 x 1080? Sharing best practices for building any app with .NET. NO! Please MS fix this asap. Very confusing but I need to know this will be reliable. - edited on We have a Fibre To The Premises internet connection, with >200Mb download and >50Mb upload - which I'd have thought would be more than ample for decent quality video call between 5 users. Create a virtual meeting space that keeps the focus on the conversation, shows your personality, and enhances collaboration. Will try changing up the resolution (all other applications appear normal though) Teams decides on video resolution based on its perceived internet speed. Try it with Zoom and you will see how much better it looks. If i just use it in teams directly, the output is 360 ish locally and remotely. September 30, 2022, by Select Blur to blur your background. However if i load LogiCapture and then select the virtual source in teams the local quality is improved to 720 and so is the remote.